Superstar Terms of Service
Superstar Terms of Service
Effective Date: 12 March 2026
Last Updated: 12 March 2026
Welcome to Superstar. These Terms of Service (āTermsā) govern your access to and use of the Superstar website, platform, products, services, content, and any related features (collectively, the āServicesā).
By accessing or using Superstar, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
1. Who We Are
Superstar is operated by Back2Balance (Pty) Ltd (āSuperstar,ā āwe,ā āus,ā or āourā).
For any questions regarding these Terms, please contact us at:
Website: back2balance.co.za
Email: info@back2balance.co.za
2. Eligibility
To use our Services, you must:
be at least 18 years old, or have the permission of a parent or legal guardian;
have the legal capacity to enter into a binding agreement;
use the Services in compliance with all applicable laws and regulations.
By using Superstar, you confirm that you meet these requirements.
3. Acceptance of Terms
By creating an account, purchasing a product, subscribing to a service, or otherwise using Superstar, you agree to these Terms and our Privacy Policy.
If you are using the Services on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.
4. Changes to These Terms
We may update or modify these Terms from time to time. When we do, we will update the āLast Updatedā date above. Continued use of the Services after any changes become effective means you accept the revised Terms.
5. Accounts
You may need to create an account to access certain parts of the Services.
You agree to:
provide accurate, current, and complete information;
keep your login credentials secure;
be responsible for all activities that occur under your account;
notify us immediately of any unauthorized access or security breach.
We reserve the right to suspend or terminate accounts that contain false information or are used in violation of these Terms.
6. Services Provided
Superstar may provide digital services, content, products, memberships, subscriptions, business opportunities, community access, educational resources, or other offerings depending on the nature of the platform.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.
7. Purchases and Payments
If you purchase any product or service through Superstar, you agree that:
all prices are listed in ZAR unless stated otherwise;
you will provide valid and complete payment information;
you authorize us to charge the full amount due, including applicable taxes and fees;
payments are due at the time of purchase unless otherwise stated.
We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.
8. Refunds and Returns
Refunds, returns, or exchanges are subject to our Refund Policy, if applicable.
Unless otherwise stated:
digital products, downloadable content, and access-based services are generally non-refundable once delivered or accessed;
physical product returns must comply with applicable consumer protection laws and our stated return conditions;
approved refunds may take several business days to reflect, depending on your payment provider.
9. Subscriptions and Recurring Billing
If Superstar offers subscription-based services, you agree that:
your subscription may automatically renew unless cancelled before the renewal date;
you authorize us to charge your selected payment method on each billing cycle;
you are responsible for managing or cancelling your subscription before renewal if you no longer wish to continue.
We may change subscription pricing with reasonable notice, where required.
10. User Conduct
You agree not to:
use the Services for any unlawful, fraudulent, or misleading purpose;
infringe the rights of others;
upload or distribute viruses, malware, or harmful code;
interfere with the operation or security of the Services;
attempt to gain unauthorized access to any systems or accounts;
reproduce, copy, sell, or exploit any portion of the Services without permission;
harass, threaten, abuse, or defame others through the platform;
post false, deceptive, or misleading content.
We may investigate violations and take any action we consider appropriate, including suspension or termination.
11. Intellectual Property
All content, trademarks, branding, logos, text, graphics, designs, software, downloads, materials, and other intellectual property made available through Superstar or back2balance.co.za are owned by or licensed to Back2Balance (Pty) Ltd and are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, display, or create derivative works from any part of the Services without our prior written consent.
12. User Content
If you submit, upload, post, or share any content through Superstar (āUser Contentā), you retain ownership of your content, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, adapt, publish, and distribute that content for the purpose of operating, promoting, and improving the Services.
You are solely responsible for your User Content and confirm that:
you own it or have the right to share it;
it does not violate any law or third-party rights;
it is not defamatory, abusive, obscene, fraudulent, or misleading.
We reserve the right to remove User Content at our discretion.
13. Third-Party Links and Services
The Services may contain links to third-party websites, tools, platforms, or services. We are not responsible for the content, policies, availability, or practices of third parties.
Your use of third-party services is at your own risk and subject to their terms.
14. No Guarantees or Earnings Disclaimer
Unless expressly stated in writing, Superstar does not guarantee any specific results, income, earnings, business growth, health outcome, or personal success from the use of our Services.
Any testimonials, examples, or success stories shared through Superstar or back2balance.co.za are illustrative only and should not be interpreted as guarantees.
Your results depend on multiple factors, including your own effort, experience, market conditions, and circumstances beyond our control.
15. Health, Wellness, and Educational Disclaimer
If Superstar provides wellness, lifestyle, health-related, educational, or informational content, that content is for general informational purposes only and is not medical, legal, financial, or professional advice.
You should always seek advice from a qualified professional before acting on any information provided through the Services, especially regarding health, supplements, treatment, diagnosis, or business decisions.
16. Promotions and Affiliate or Referral Activities
If Superstar offers promotions, referral rewards, affiliate opportunities, or network-based incentives:
participation must be honest, lawful, and in good faith;
you may not misrepresent the brand, products, earnings potential, or benefits;
you may not use spam, deceptive marketing, or unauthorized advertising practices;
we may suspend commissions, rewards, or participation if misconduct is suspected.
Additional terms may apply to specific promotional or affiliate programs.
17. Termination
We may suspend, restrict, or terminate your access to Superstar at any time, with or without notice, if:
you violate these Terms;
we suspect fraud, abuse, or unlawful conduct;
continued access poses legal, operational, or reputational risk.
You may stop using the Services at any time.
Any provisions that by nature should survive termination will remain in effect, including intellectual property, disclaimers, limitation of liability, indemnity, and dispute provisions.
18. Disclaimer of Warranties
To the fullest extent permitted by law, the Services are provided on an āas isā and āas availableā basis.
We do not guarantee that:
the Services will be uninterrupted, secure, or error-free;
the information provided will always be accurate, complete, or current;
defects will be corrected;
the Services will be free from viruses or harmful components.
Your use of the Services is at your own risk.
19. Limitation of Liability
To the maximum extent permitted by law, Back2Balance (Pty) Ltd, trading as Superstar, and its directors, owners, employees, affiliates, partners, agents, and service providers will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, revenue, data, goodwill, or business opportunity arising out of or related to your use of the Services.
Our total liability for any claim arising from or relating to the Services will not exceed the amount you paid to us, if any, in the 12 months preceding the event giving rise to the claim.
20. Indemnity
You agree to defend, indemnify, and hold harmless Back2Balance (Pty) Ltd and its affiliates, officers, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses arising out of:
your use of the Services;
your breach of these Terms;
your violation of any law or the rights of a third party;
your User Content or conduct.
21. Privacy
Your use of Superstar is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.
22. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of South Africa, unless otherwise required by applicable law.
Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of South Africa.
23. Dispute Resolution
Before starting formal legal proceedings, both parties agree to first attempt to resolve any dispute in good faith through written notice and informal discussion.
If a dispute cannot be resolved informally within a reasonable period, either party may pursue available legal remedies in the appropriate courts.
24. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect.
25. Entire Agreement
These Terms, together with any policies referenced herein, constitute the entire agreement between you and Back2Balance (Pty) Ltd regarding your use of the Services and supersede any prior agreements or understandings.
26. Contact Information
If you have any questions about these Terms, please contact:
Superstar
Back2Balance (Pty) Ltd
Website: back2balance.co.za
Email: info@back2balance.co.za